As I have written before,,,,,,I have been in the Optical/Retail business for many many years. But last night I had a "first"..........
We close at 9pm, at 845 I had an older gentleman come into the store.
I have seen this man before,,,,,,,He has a full, snow white beard. When I see him, he is usually pushing a shopping cart and it looks like the cart is full of "junk"! He seems to be a "scavenger".
SO now here he is in our store,,,,,,,,,
The man starts piling eyeglass cases on the counter,,,,,,,He tells me he wants these but he'll have to go get his credit card.
After a few minutes, he does come back with a credit card. SO I start ringing up the cases,,,,we start out with about 4 cases @ $4.99 each. While I am ringing up the cases, he is still "shopping" all over the store. He continues to bring cases up to the counter!!! He brings eyeglass cases and pretty little contact lens cases up to the counter,,,,,by the time he is finished, he has about 20 different cases and the total comes to $117.00!!!!!!!
OMG!
But that's not really the strangest part of this story,,,,believe it or not!
While he is "shopping" he asks me questions about other merchandise he'd like to purchase! Merchandise that belongs to US, Merchandise that is NOT for sale!!!!!
For example: he sees a mannequin head that we use to display sunglasses. He picks it up and says "Oh, now this is nice! Can you order me one of these?" Well, I cannot! We got that from our company, we didnt order it, they just sent us one!
He saw our calendar hanging on the wall. He asks, "Where did you get that calendar?" I say, "I think we got it at the Dollar store" He says "That is nice! I would take each one of those pictures and I would frame them!"
One of the cases he purchased was a little "purse" case. He told me that he has shelves with knick-knacks on them and that "purse" case would look really good on those shelves!!
I could go on and on,,,,,but YOU get the IDEA! In about 17 years of doing this, I havent had an experience quite like that one!
One last comment, My husband has experience in Law Enforcement and in Loss Prevention and the first thing he said was "Now that man will come back and want a refund, and he'll want cash back!!" I said "Maybe so, but he wont get cash back, we'll have to credit his card!"
Friday, August 31, 2007
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1 comment:
Maybe he's the real Santa and everyone is getting eyeglass cases for Christmas! LOL. Who knows but so far no refund.
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