It's That Time of Year,,,,,,

WOW! I havent posted since October??
I cant believe it!!
We just stay busy, busy all the time!
Right now when I AM at home,,,,,we have been trying to do some cleaning.
Cleaning out closets, Bagging up stuff to give to charity.
I can only do a LITTLE bit at a time.

Only 4 more days and I will be headed to Illinois to spend some time with my family!
I cant wait! I will be glad to see everyone! But I will be ESPECIALLY Glad to meet my Nephew for the first time! He is 3 months old!
and I will be very glad to see my Grandparents!

Today was kind of rough at work,,,,
I dont remember having a day like that in a Long Long time!
Had 3 customers right in a row that had "issues" with Insurance.
One had bought glasses in AUG. and is just now realizing that she OVERpaid for those glasses. She felt like she shouldnt have had to pay any money out of pocket,,,,
***why did she wait till NOW to bring this up?***Anyway she was happy when she left***

#2,,,,Bought glasses in May,,,,,they are wondering why they had to pay so much,,,,Come to find out, they didnt even tell us at the time that they even had Vision Insurance,,,,,So yes, they did over pay! They paid full price and none of it was filed with INS.
***why did they wait till now to ask these questions??***Anyway, they were happy when they left***

#3,,,,Longtime Customer of ours. She can be very nice,,,,,UNTIL it's time to talk about MONEY! Then she turns into Mr. HYDE! She has bought from us before,,,,She has used her Vision Insurance with us before,,,,,when I told her the price, she had a STROKE! She said "I am not paying that!" I tried to explain that nothing had changed, same lens material, same copay,same benefit, same everything and thats about what she paid last time,,,, She said "I dont care! I am not paying that today!"
Funny thing is, I have been thru this before with her. She will go home and think about it, or talk to her husband and she will be back! She even wanted to know what the copay was for,,,,why she had to pay it and exactly what does it cover,,,,,IT's a COPAY! It's what HER Insurance Company charges HER!
***Sorry, she left upset! I have dealt with her before,,,,it is VERY HARD to EVER make her happy!***

anyway,,,,I had to RUN out of there and go pick up my daughter to get her to the school on time for her Christmas Program!!! I was WORN out!!! Totally Exhausted!!!!
***the Program was very cute, by the way***

In our business, we JOKE about this every year at this time,,,,
TIS THE SEASON!!!!